Contact information


Purpose

Email

Use this address for

General Support

support@fastpeptidetesting.com

General questions, order questions, sample questions, report questions, and help finding the correct contact.

Orders

orders@fastpeptidetesting.com

Order status, corrections, cancellations, and purchase-related questions.

Samples and Shipping

samples@fastpeptidetesting.com

Sample preparation, packaging, labeling, shipment, delivery, and laboratory-receipt questions.

Private Results / COAs

results@fastpeptidetesting.com

Private Certificate of Analysis and analytical-report communications.

Billing and Refunds

billing@fastpeptidetesting.com

Payments, invoices, receipts, refunds, and billing questions.

Privacy

privacy@fastpeptidetesting.com

Privacy requests, access/correction/deletion requests, and other privacy matters.

Legal

legal@fastpeptidetesting.com

Formal legal notices and legal correspondence.

Compliance

compliance@fastpeptidetesting.com

Sample eligibility, prohibited submissions, research-use questions, and compliance matters.

Security

security@fastpeptidetesting.com

Security reports and vulnerability disclosures.

 

Automated messages: notifications@fastpeptidetesting.com may send transactional/service notices. Customers should reply through the functional contacts above; no-reply@fastpeptidetesting.com is not a support channel.